Kanban System Design (KSD)

Description

Kanban System Design (KSD) helps you build your own Kanban system from scratch or improve an existing one—tailored to your team’s or organization’s context. In this highly practical course, you will learn how to design effective workflows, visualize work, manage flow, and implement feedback loops. You’ll gain a deep understanding of Kanban principles and practices to create systems that enable sustainable improvement and greater business agility. You will leave the class with actionable tools and the ability to evolve your system in response to real-world challenges.

Learning objectives: What you’ll learn

• Design and visualize an effective Kanban system
• Identify and model different types of work and workflows
• Improve service delivery using flow-based thinking
• Manage Work In Progress (WIP) to optimize efficiency and reduce overburdening
• Use flow metrics to guide decisions and improvements
• Apply evolutionary change for sustainable improvements
• Build feedback loops that foster continuous learning and adaptation

Topics covered

• The Kanban Method in depth
• Kanban principles and practices
• Visualizing work and designing Kanban systems
• Classes of service and work item types
• Managing flow and optimizing delivery
• Work In Progress (WIP) limits and pull-based work management
• Using flow-based metrics (lead time, throughput, WIP)
• Feedback loops and cadences
• Applying evolutionary change management

Is this the right course for me?

If you are a team lead, Agile coach, manager, Scrum Master, or team member who wants to design or improve a Kanban system and enable sustainable performance improvements—this course is for you.

This course is designed for:

• Scrum Masters and Agile Coaches
• Team leads and delivery managers
• Developers or team members working in knowledge work
• Change agents and managers

You will especially benefit if your current system struggles with:

• Unclear or inconsistent workflows
• Lack of predictability
• Bottlenecks and inefficiencies
• Overburdened teams
• Low transparency and engagement
• Difficulty managing unplanned work or dependencies

Requirements

• No prior Kanban experience required.
• Familiarity with your team’s or organization’s current ways of working is helpful.
• No specific Agile or Scrum knowledge required.

Preparation

• No specific preparation required—just bring your experience and context.
• If you have existing workflows or boards, you are welcome to bring examples.