Zain El-Abidin Abo Gulel

<p class="p1" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">Zain Gulel is an experienced Agile Delivery Lead, <strong>Accredited Kanban Trainer</strong> (AKT), and <strong>Kanban Coaching Professional</strong> (KCP) with over 20 years of success leading complex transformation efforts across technology, public sector, aerospace, and manufacturing.</p><p class="p3" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><b>Real-World Impact</b></p><p class="p1" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">At <strong>Microsoft</strong>, Zain introduced Kanban into a reactive DevOps environment, resulting in a <strong>247% increase in bug resolution</strong> and a <strong>35% improvement in user story throughput</strong> — a case later <strong>featured by Kanban University on Kanban+</strong>.</p>