Kanban Systems Improvement (online - Guaranteed to Run!)

Kanban Systems Improvement (KSI) Workshop
Evolve your Kanban initiative and scale beyond the team level to optimize system performance and achieve end-to-end flow

As the "book-end" workshop to Kanban System Design (KSD), Kanban Systems Improvement (KSI) serves as the second and final step in achieving full certification as a Kanban Management Professional (KMP) with Kanban University.

In addition to equipping you to evolve your single service team, the KSI addresses the complex demands of a multi-teamed organization and explores how to maintain momentum beyond initial improvements realized from your Kanban implementation.

Key themes covered in this workshop include:

• ensuring value delivery by optimizing upstream kanban system design
• the essentials of evolutionary change and why it is the preferred, humane approach to achieving business agility
• applying the Kanban cadences as vital feedback loops to evolve your team and organizational performance
• managing dependencies across multiple Kanban systems
• fundamental Kanban metrics for informed and confident decision-making
• tools for balancing demand and capacity, including managing variability, improving flow, and shaping demand

Attendees who successfully complete both the KSD & KSI workshops will be granted Kanban Management Professional designation.

Workshop Summary
Through hands-on activities, structured small-group dialogue, and real-world case-studies, you will gain the knowledge, tools, and techniques to amplify the effectiveness of your existing Kanban system and coordinate organizational cross-team flow of customer value.

Learning Objectives
Topics covered in this high-energy, live online instructor-led course include:

• Engaging cross-enterprise stakeholders as allies for improvement
• Kanban Maturity Model as a playbook for positive change
• Understanding and managing variability
• Employing "pull systems" at enterprise scale
• Organizational feedback loops that foster cross-team flow
• Strategies to initiate and sustain org-wide evolutionary improvements
• Applying meaningful metrics and effective policies
• Forecasting and performance-tuning with Kanban metrics

Workshop Schedule

• 6/12 (Thursday) 9:00 am-5:00 pm (CT)
• 6/13 (Friday) 9:00 am - 5:00 pm (CT)

Who Should Attend?
This workshop is suitable for anyone in professional services organizations involved in leading or managing the delivery of products or services to their customers. This includes, but is not limited to software applications development and support.

Non-IT disciplines that would benefit by managing work with the Kanban Method include: Operations, Marketing, Procurement, Human Resources, and any other knowledge work domains seeking to optimize delivery of customer value.

Previous attendance at a KSD: Kanban System Design or other Kanban University Foundations-level class is strongly encouraged but not required if you are not seeking the KMP credential.

What Students are Saying (feedback from prior KSI Workshops)

• "I have learned SOOOO much :) I feel like I have the tools and language to make change for my team."
• "Thank you for an amazing experience. I am empowered and confident."
• "Great trainer, I love the interactive aspect of the course."
• "There's a lot of rich content here and a lot to chew on, and has really elevated our ability to collaborate and be transparent with each other."
• "I would highly recommend training under you guys because of your respect for people, facilitation style, and experience."
• "I learned using the KMM, cadences, metrics, change management, etc. to create and sustain a positive context for Kanban adoption in my organization."

What’s Included?

• Two 8-hour sessions of live online training by Kert Peterson, your Kanban University-accredited trainer
• Digital, full-color presentation slides PDF delivered to your inbox before class begins
• KSI Credential and a Certificate of Completion issued by Kanban University
• Kanban Management Professional (KMP) credential if Kanban System Design (KSD) is completed prior to this KSI workshop
• Membership in Kanban University and listing in the Kanban University Alumni Directory
• FREE digital download of David Anderson's book "Kanban: Successful Evolutionary Change for your Technology Business"
• 50% discount on Mike Burrow's Kanban from the Inside e-book (digital download)

This workshop follows the official Kanban University training materials produced by leading experts such as David J Anderson, Mike Burrows, and others.

Prerequisites
Attendees are expected to read Kanban by David J. Anderson or Kanban From the Inside by Mike Burrows prior to the start of class. Attendees will be provided access to Anderson’s Kanban eBook upon registration. In order to receive the Kanban Management Professional (KMP) designation, students in the KSI must have previously completed Kanban System Design (KSD)

Meet Your Instructor

Kert Peterson began his career as a Software Engineer in NASA's Space Shuttle program. His roots as a maker afford him practical insights into the daily challenges faced by testers, engineers, and creatives seeking to deliver business value in the face of change. Kert has been an Accredited Kanban Trainer since 2018.

Kert has guided Agile Transformations for a wide range of companies, including Fidelity Investments, Mission Health, Duke Energy, Bank of America, Dell, and Capital One Financial. At Bank of America, Peterson launched and led four Kanban teams through a 6-month transition to a lean-agile delivery system for the bank’s 120-member customer profitability organization.

Kert holds a B.S. in mathematics from the University of Texas at San Antonio and lives in Calgary, AB with his family. He spends his spare time training Tai Chi and playing Mandolin.