Trainer

David Spinks

Co-Trainer(s)

Online
United Kingdom

Live Virtual Classroom: Certified Flow Manager (FM)

Flow Manager

2 Days Training
June 08,2026 to June 09,2026
12:00 am to 12:00 am

English

This event takes place online

 

Description
The Flow Manager course is ideal for agile professionals, team leads, and managers who want to move beyond team-level agility to improve end-to-end flow and overall business performance.
 
This course teaches practitioners to enable agility and greater performance beyond the team level, by focusing on end-to-end flow. Attendees are provided with the foundational understanding needed in order to attribute value to something being delivered, and manage the flow of value to the end customer.
 
The course can help you take your organization from Maturity Level 1 to Level 2 on the Kanban Maturity Model (KMM), with the role of the Flow Manager improving the flow of work, to deliver products/services quicker and more reliably. This improvement has a greater impact on the performance of an organisation and enables it to scale-up beyond the team level.
 
By learning to identify customer requests, track work in progress, and measure flow efficiency, Flow Managers become the backbone of agile delivery - keeping work moving and helping teams prioritize "finishing" over "starting."
 
If you are in a role where faster, more reliable delivery is key to success, or if you’re looking for greater responsibility at larger scale, Flow Manager provides a critical foundation. Learn and understand how to measure and optimize delivery, flow, and alignment with customer expectations.
 
Overview

  • Understand flow management principles

  • Improve service delivery

  • Promote collaboration across teams

  • Analyze workflow effectiveness

  • Enable predictability and scaling

  • Flow Manager responsibilities

Prerequisites

All experience levels are welcome. No previous Kanban training or experience is required.

Certification

All participants will receive the Flow Manager credential from Kanban University upon class completion. 

Kanban System Design is the first of 2 classes that leads to the Kanban Management Professional (KMP) designation. 

What else is included?

  • Course eBook

  • Trial access to the Kanban+ platform

  • Membership to the Red Tangerine Slack channel giving access to our alumni community

  • Further support with your real-world experiences, with an optional, complimnetary follow-up session

  • Free re-sit of the class if you want a refresher in the future (subject to availability and viability)

 
About the Trainer

David Spinks

David's professional experience spans roles of; Agile Trainer, Agile Coach, Scrum Master, Kanban Service Delivery Manager, Team Leader and Software Developer in a variety of industries, including finance, eCommerce, social housing and education. He is a Kanban University Accredited Kanban Trainer (AKT) and Kanban Coaching Professional (KCP), and a Scrum.org Professional Scrum Trainer (PST). David is also the co-author of the books https://redtangerine.org/facilitating-professional-scrum-teams/"; target="_blank" title="Facilitating Professional Scrum Teams">Facilitating Professional Scrum Teams, https://redtangerine.org/mastering-collaboration-in-a-product-team/"; target="_blank" title="Mastering Collaboration in a Product Team">Mastering Collaboration in a Product Team and https://redtangerine.org/adopting-agile-across-borders"; style="text-decoration-line: underline; outline: 0px;" target="_blank" title="Adopting Agile Across Borders">Adopting Agile Across Borders.

David believes in servant leadership, and he values environments where empowerment, autonomy and flexibility enable teams to do the best work possible. He is committed to continuous learning and development in himself and others. He is passionate about getting the best out of teams and seeing people reach their full potential.

David is active in the global Agile community, including blogging, and speaking at conferences and meetups around the world.

David enjoys travelling, keeping fit, the outdoors and spending quality time with his guitar.

 

Participants

No Participant